For private guests
Our cancellation terms and conditions: By cancellation our general terms and conditions for hospitality will admit. That means for you:
- Date of booking up to 6 weeks before arrival, we will charge 20,00€ processing fee and you will get the deposit back.
- 6 weeks till 7 days before arrival day, the cancellation fee is 70% of the room price.
- In case of a cancellation within the last week before since 2 days before arrival day we will charge 90% of the room price.
- 2 days before arrival day and by an delayed arrival or early departure we charge the whole period of reservation with 100%.
- Cancellation will be accepted only in a written way.
Because we care about our guests and try to avoid situations like that we recommend in any case the travel insurance which you will find on www.europaeische.at .
For groups with 26 persons+, of 6 rooms and more
Our terms in the case of cancellation: until 3 months before the scheduled arrival date we accept every cancellation only in written form without any cancellation fees. From 3 months before the arrival we charge a processing fee of Euro 20,00.
- from 3 to 1 month before the arrival date we charge 40 % of the entire arrangement;
- from 4 to 1 week before the arrival date we charge 70% of the entire arrangement;
- for the last week until 24 hours before the scheduled arrival we charge 100% of the arrangement.
- With an late arrival or earlier departure as scheduled we also charge 100% of the room rate
CANCELLATION will be only accepted in WRITTEN FORM
- Double room for single use: we will charge the second person with an "empty bed fee." This is equal to the half board rate minus Euro 20,-. Please understand that we do not sell double rooms for single use during the weekends and holidays / main season.